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Versa 4 isn't tracking sleep

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‎07-22-2024 13:12

‎07-22-2024 13:12

I just upgraded by Versa 2 to a Versa 4 because my 2 just stopped working.  I've been wearing the Versa 4 for a week or more and there is NO sleep data at all.  I had no issues with Versa 2.

So I'm not wearing the watch in the wrong place

I'm not wearing it too loosely

I got more than 3 hours of sleep each night for the last week

AND my battery is not dangerously low.

Again my Versa 2 didn't have a problem tracking my sleep.  I didn't get this so I had to manually PUT it in sleep mode.

IS there an issue with this version of the watch and/or the app not updating properly? If there is - is Fitbit looking into it to fix it?

If nothing is being done - then I don't think I'll keep this watch - I'll look for a different brand.

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