Versa 4 keeps locking frequently

[Valfrustruated]

My versa4 stalls often. Sometimes I can tap it to restart or Sometimes I have to turn it off.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Valfrustruated. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 keeps restarting frequently. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, please try the steps below:

1. From the Today tab in the Fitbit app, tap the devices icon at the top-left corner.
2. Tap your Fitbit device image. 
3. Near the bottom of the page, tap Sync Now.

If the above doesn't work, please restart your Fitbit device once again as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the issue persists even after trying the above, may I know if this is happening when you exercise or at any other specific time of the day?