01-24-2023
23:15
- last edited on
01-26-2023
04:39
by
MarreFitbit
01-24-2023
23:15
- last edited on
01-26-2023
04:39
by
MarreFitbit
As with many people who have commented here, the weather is not displaying correctly nor is my skin temp working all the time. As with others, after five months it still says “no baseline yet”. Sometimes the graph in Health Metrics has recorded something, but not always. I sure hope you are working on a fix and will roll out an update very soon. I cannot recommend this device as is.
Moderator Edit: Clarified subject
Best Answer01-25-2023 05:19
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-25-2023 05:19
Hi @MarciaMc - the skin temperature tile no baseline is a bug but it should appear in Health Metrics, if it doesn't consistently may be a watch restart might help unless it was due to other factors.
As regards the weather there is an issue here too, it requires the latest Fitbit App and may be a logout of the app, clear storage cache and force stop the app before a restart of the phone to ensure good syncing.
Author | ch, passion for improvement.
Best Answer02-04-2023 08:24
02-04-2023 08:24
I too am having the skin temperature problem. I have had the watch since December and with it every night. It still says "no baseline yet." What should I do?
Best Answer02-04-2023 08:30
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-04-2023 08:30
Hello @Asanderkenz and welcome to the Community. This is a known issue with the Versa 4. Fitbit is aware, but there is no timeline for a fix.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer