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Versa 4 low sleep measurement

‎07-10-2025 13:10 - last edited on ‎07-10-2025 20:28 by Fitbit Moderator

‎07-10-2025 13:10 - last edited on ‎07-10-2025 20:28 by Fitbit Moderator

My Versa 4 SLEEP DURATION MEASUREMENT 2.5 HOURS LOWER THAN ACTUAL SINCE JUNE 25

 

Moderator edit: clarified subject.

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‎07-10-2025 20:26

‎07-10-2025 20:26

Hi @DK92123. A warm welcome to the community forums.

Thank you for sharing the inquiry regarding your Versa 4. 

Keep in mind that there are some factors that may prevent your tracker from recording your sleep. Please make sure of the following:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device as described in this help article.
  • If you slept for less than 1 hour for sleep patterns or less than 3 hours for sleep stages.
  • If your device’s battery is critically low.

If you haven't done so already, please follow the steps listed here below: 

  1. Complete a three pulse restart procedure.
  2. Try adjusting the sleep sensitivity on the Fitbit app and check if you continue to have the same problem.

In addition, please wear your device on your non-dominant hand and monitor it for the next few days. 

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