Hi there @MJH0127!
A warm welcome to the Fitbit Community!
Thank you so much for letting us know that the sleep score did not appear in your Fitbit app.
In order to get a sleep score, you need to receive sleep stages. If you have sleep stages but can't find a sleep score:
- Note that it may take a few minutes for your sleep score to appear.
- Update the Fitbit app to the latest version.
Please take into consideration the following in order to have your sleep correctly logged:
- If you might have slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight. Learn how to wear your device for optimal sleep tracking.
- You might have used the Begin Sleep Now option in the Fitbit app instead of simply wearing your device to bed. For more information on automatic sleep tracking, refer to How do I track my sleep with my Fitbit device?
- Sleep stages require at least 3 hours of sleep. If you slept for less than 3 hours, you won’t receive sleep stages nor a sleep score.
- Your device's battery might be critically low.
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