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Versa 4 not charging

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‎01-13-2024 12:49 - last edited on ‎01-16-2024 08:24 by Fitbit Moderator

‎01-13-2024 12:49 - last edited on ‎01-16-2024 08:24 by Fitbit Moderator

  • When charging does anybody else's watch vibrate and show the charge every 2 or 3 seconds? This is my first fibit so I'm not sure if it's supposed to charge like that.

 

Moderator edit: clarified subject.

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‎01-13-2024 12:57

‎01-13-2024 12:57

Hi @ShelbHopper - no it shouldn't behave like that, but it's complaining for a reason.

Try cleaning the contacts before you connect the cable to the watch and then plug in to the power source, also try using a PC as the power source.

You can also restart the watch and change the clock face which can possibly have a bearing.

Author | ch, passion for improvement.

View best answer in original post

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3 REPLIES 3

‎01-13-2024 12:57

‎01-13-2024 12:57

Hi @ShelbHopper - no it shouldn't behave like that, but it's complaining for a reason.

Try cleaning the contacts before you connect the cable to the watch and then plug in to the power source, also try using a PC as the power source.

You can also restart the watch and change the clock face which can possibly have a bearing.

Author | ch, passion for improvement.

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‎01-13-2024 13:07

In response to Guy_

‎01-13-2024 13:07

Thank you for your help. I plugged it into my laptop and it is acting normal now. I appreciate your help. 

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‎01-16-2024 08:09 - edited ‎01-16-2024 08:28

In response to ShelbHopper

‎01-16-2024 08:09 - edited ‎01-16-2024 08:28

Hi @ShelbHopper Welcome to the forums. 

Thank you for sharing the details regarding your Versa 4, and for letting us know the advice provided by @Guy_  was perfect.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thanks for your help @Guy_ 

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