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Versa 4 not charging

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‎02-02-2024 02:32 - last edited on ‎02-02-2024 09:55 by Fitbit Moderator

‎02-02-2024 02:32 - last edited on ‎02-02-2024 09:55 by Fitbit Moderator

When I woke up this morning, completely dead, put on charger and no change?

 

Moderator edit: clarified subject.

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‎02-02-2024 09:53

‎02-02-2024 09:53

A warm welcome to the forums @SRG1.

Thank you for taking the time to share the experience that you are having with your Versa 4.

If this is related to the battery, please make sure that you've followed the steps provided in this article: Why isn't my Fitbit device's battery charging? 

On the other hand, If you think that the battery is not lasting as before, please see the tips listed here: Can I extend my Fitbit device's battery life?

If the device is charging, but the screen is completely black, make sure that you've also completed the restart procedure described here: How do I restart my Fitbit device?

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