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Versa 4 won't hold a charge

‎08-28-2025 21:19 - last edited on ‎08-29-2025 04:36 by Fitbit Moderator

‎08-28-2025 21:19 - last edited on ‎08-29-2025 04:36 by Fitbit Moderator

Loved my fitbit till just recently. I'm not getting a weeks worth out of the battery life. I only have texts and calls coming in as far as notifications. So I'm not understanding the problem. I haven't even had it that long with getting it back in February of this year(2025). 

Moderator Edit: Clarified subject

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‎08-29-2025 04:41

‎08-29-2025 04:41

Hi there, @Tess1989. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not holding a charge. I understand your concern, I will do my best to help you with this!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Maria | Community Moderator, Fitbit


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