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Versa 4 not saving maps

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‎10-02-2022 10:50

‎10-02-2022 10:50

Gps is working during my exercise but it's not saving to my phone so I can't see the map, my splits, or upload to other sites. 

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5 REPLIES 5

‎10-02-2022 12:53

‎10-02-2022 12:53

The GPS is useless on this unit. It disconnects repeatedly, even in the middle of open air. Apparently if the watch experiences such disconnection it will not save the map profile. These units are not ready to ship as they are. Not the first of such comments about fitbit devices. Pretty sure this will be my last one, so tired of their poor practices.

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‎10-05-2022 07:21

‎10-05-2022 07:21

Mine neither did u get urs sorted X 

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‎11-23-2022 04:36

‎11-23-2022 04:36

I have had mine since Saturday and just noticed NO MAPS have been saved for any of my walks. The last map I have is from my Versa 3 on Friday. Is there any way to fix this???

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‎11-23-2022 11:15

In response to rachcat21

‎11-23-2022 11:15

 I went back to my Versa 3 and it had no issue recording the map for my lunchtime walk. The Versa 4 is on its way back to Fitbit for a refund. 

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‎12-06-2022 08:01

In response to Iggyandspike

‎12-06-2022 08:01

I am having the same issues and am frustrated...tried the trouble shooting etc.  Went from a Versa 2 to a Charge 5 -- Charge 5 had no weather app and was limited in some items but I was able to have all of my exercise mapped.    Thought Versa 4 would save the day and then realized the GPS is iffy at best.  Really need that mapping to save and be documented.  Can't we please get an upgrade!!!  I see that may are having the same issue.  Works in some different models so why not here?  

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