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Versa 4 not showing data on the screen

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I've already read other posts about this and have done all the different steps people have mentioned and none od that is working.

About a week ago my watch stopped showing my stats on the main screen, it only shows my heart rate and everything else is blank, but if you go in the app everything is synced properly and showing my stats.

Again, I've done multiple things suggested in other posts and absolutely none of it is working so I'm getting frustrated.

I'm also not using a third party face.

Any ideas? 🤔

Moderator Edit: Clarified subject

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Hi there, @Ceeriot. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 4 before reaching out. I understand where your concern is coming from. I will do my best to help you with this! 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


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