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Versa 4 screen comes off

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‎01-12-2025 06:48 - last edited on ‎03-12-2025 13:24 by Fitbit Moderator

‎01-12-2025 06:48 - last edited on ‎03-12-2025 13:24 by Fitbit Moderator

I suddenly looked at my versa and the face of the watch disconnected and is only holding on by a wire.   Anyone experienced this?    

Moderator edit - updated subject for clarity

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‎01-12-2025 07:47

‎01-12-2025 07:47

Hi @vlez ! Welcome to the Community. 

I appreciate your message, and I'm sorry to hear the face of the watch disconnected. 
I suggest you to contact support, since they have more tools in order to find your options. What can we help with?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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