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Versa 4 screen comes off

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‎01-12-2025 06:48 - last edited on ‎03-12-2025 13:24 by Fitbit Moderator

‎01-12-2025 06:48 - last edited on ‎03-12-2025 13:24 by Fitbit Moderator

I suddenly looked at my versa and the face of the watch disconnected and is only holding on by a wire.   Anyone experienced this?    

Moderator edit - updated subject for clarity

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‎01-12-2025 07:47

‎01-12-2025 07:47

Hi @vlez ! Welcome to the Community. 

I appreciate your message, and I'm sorry to hear the face of the watch disconnected. 
I suggest you to contact support, since they have more tools in order to find your options. What can we help with?

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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