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Versa 4 screen won't respond

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‎01-04-2023 14:10 - last edited on ‎02-25-2023 06:31 by Fitbit Moderator

‎01-04-2023 14:10 - last edited on ‎02-25-2023 06:31 by Fitbit Moderator

my versa 4 is hung on the main screen - time, heart rate, date, etc. Will not scroll left, right, up or down.  Anyone have a suggestion?

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎01-05-2023 02:54

‎01-05-2023 02:54

@DaBert Welcome back to the Fitbit community!

Sad to hear that your Versa isn't working properly. Please try to restart it by pressing and holding the side button for 10 seconds or until the Fitbit logo appears on the display.

 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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‎01-05-2023 05:45

In response to Talahthas

‎01-05-2023 05:45

installed new clock face and it seems to work fine,

thanks for the reply.
al
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‎01-05-2023 10:14

In response to DaBert

‎01-05-2023 10:14

@DaBert You're welcome! Glad I could help you.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
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