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Versa 4 stats not recorded

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Hi, i just got the versa 4 and after setup the first night everything was tracked. however, every night thereafter i get no info in my health stats except for heart rate. The sleep score is also affected so i get only asleep, wake or resting status instead of the sleep stages. I had tried to reset the watch, even wearing it higher up the wrist but it still isn’t working. How can i solve this issue? I do see the green light on the watch.

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