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Versa 4 stopped charging

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‎04-27-2023 18:39 - last edited on ‎05-11-2023 11:24 by Fitbit Moderator

‎04-27-2023 18:39 - last edited on ‎05-11-2023 11:24 by Fitbit Moderator

I have ordered two fitbit watches for my wife - a Versa 3, and then a 4.  I got the 4 after the 3 stopped working/charging. Now just after the 45 day window the brand new Versa 4 started doing the same thing the 3 did and won't charge/work.

I am DONE with Fitbit products now

 

Moderator Edit: Clarified subject and word choice

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1 REPLY 1

‎04-27-2023 20:47 - last edited on ‎06-29-2024 17:15 by Fitbit Moderator

‎04-27-2023 20:47 - last edited on ‎06-29-2024 17:15 by Fitbit Moderator

Hi @ChrisSmithNola  - both watches may be fine and just suffering a charging problem due to cleaning or a faulty charge cable, see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

It may be a good idea to look into a new cable which are interchangeable between the Versa 3 and Versa 4, just in case that is the issue.

Author | ch, passion for improvement.

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