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Versa 4 stopped tracking floors

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-22-2024 04:41 - last edited on ‎04-22-2024 08:42 by Fitbit Moderator

‎04-22-2024 04:41 - last edited on ‎04-22-2024 08:42 by Fitbit Moderator

My Versa 4 has stopped registering floors. 


Moderator Edit: Clarified subject

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‎04-23-2024 01:51

‎04-23-2024 01:51

Hi @PeaceWhitehorse.

Have you tried restarting your Versa 4 (press and hold the button for 10 seconds until you see the fitbit logo) to see 8f this fixes the issue? 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎04-23-2024 02:32

In response to N8teGee

‎04-23-2024 02:32

I'll try that. Thanks!!!
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