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Versa 4 stops tracking my workouts after 10 minutes

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‎12-29-2023 03:26 - last edited on ‎12-29-2023 03:58 by Fitbit Moderator

‎12-29-2023 03:26 - last edited on ‎12-29-2023 03:58 by Fitbit Moderator

Hey,

Whenever I start woking out and use the excercise app on watch it stops after 10min whithout me stopping it.

I tried reset I tried reboot none work so far.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-31-2023 09:39

‎12-31-2023 09:39

I had the same problem.   After starting the workout app on your watch, slide up and press PAUSE the workout, then press RESUME.   It should run as long as you like. 

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‎01-02-2024 06:33

In response to cprichjr

‎01-02-2024 06:33

Hi, i believe that this is a bug with the android software, i've tested this out over the last couple months and i can get the watch to function as it should when I turn off bluetooth on my phone. (I have two other threads open and a number of people have the same issue)

I have not tried to pause/unpause the activity but I will give that a try. I shall report back with my results.

😄

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