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Versa 4 stuck on Fitbit logo

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‎11-05-2022 02:22 - last edited on ‎11-05-2022 06:04 by Fitbit Moderator

‎11-05-2022 02:22 - last edited on ‎11-05-2022 06:04 by Fitbit Moderator

image.jpg

 logo comes ON than OFF can feel the vibration have done the whole 10 seconds still no change 

 

 

Moderator Edit: Clarified subject

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‎11-05-2022 06:04 - edited ‎06-17-2023 04:44

‎11-05-2022 06:04 - edited ‎06-17-2023 04:44

Hi there, @ybese96. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4 and the photo attached. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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