Versa 4 stuck on the same screen

[Ninjagranny]

This is the third day that my watch face is stuck onHR83. There seems to be always something going wrong

[EstuardoFitbit]

Hi @Ninjagranny, welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared in your post, I'm sorry to know that you're experiencing such issue with your Fitbit Versa. To fix it, please restart your device following the steps that are specified on this help article and let me know if the issue persists so I can further assist you.

Please keep me posted. 

[Ninjagranny]

Thank you for your advice but unfortunately, no it hasn’t helped with the SP02.
Hope you’re keeping warm!!

Sent from my iPad

[EstuardoFitbit]

Hi there @Ninjagranny, thanks for letting me know.

In light of the details you just gave, may I ask if you can see the accurate HR data on your Fitbit app? If that's the case, please attempt changing your watch's face by following these instructions: How do I change the clock face on my Fitbit device?