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Versa 4 will not stop auto logging activities even though all are switched off

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My Versa 4 tracks exercise even though all auto track exercises are switched to off. For example; I do water aerobics and FitBit starts logging an elliptical exercise. 
since my watch does not show water aerobics, I do the hour of water aerobics and then log it in my phone. 
anyone have a suggestion on how to stop this?

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@SteveColeman , , A warm welcome to the Community! Thank you for your message and feedback. 

 To the auto recognition of your activities.
After updating the Firmware the Versa 4 will be able to autorecognize activities in 2 different ways. 

SmartTrack and Autostart

SmartTrack
This feature will run in the background when an activity was recognized. This can be turn on/off in the Fitbit app and only is available for 7 different activities. 
Instructions to turn these off/on can be found here: Which activities does my Fitbit device track automatically?

AutoStart (the one you described) 

This was implemented with the new firmware. This feature will open the exercise app as soon as the Inspire 3 recognizes any of the 7 new activities. In this case the settings are on the Versa 4 itself. 
To change the settings for autostart do as follows .

Open the exercise app on the watch.
Tap (each one individually) cycling, elliptical, rowing, running, indoor cycling, or walking.
Swipe up to activate/ deactivate Auto-Start.

The next time the device detects this type of training, the training app will  open automatically.
More about this can be read here: Which activities does my Fitbit device track automatically?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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@SteveColeman , , A warm welcome to the Community! Thank you for your message and feedback. 

 To the auto recognition of your activities.
After updating the Firmware the Versa 4 will be able to autorecognize activities in 2 different ways. 

SmartTrack and Autostart

SmartTrack
This feature will run in the background when an activity was recognized. This can be turn on/off in the Fitbit app and only is available for 7 different activities. 
Instructions to turn these off/on can be found here: Which activities does my Fitbit device track automatically?

AutoStart (the one you described) 

This was implemented with the new firmware. This feature will open the exercise app as soon as the Inspire 3 recognizes any of the 7 new activities. In this case the settings are on the Versa 4 itself. 
To change the settings for autostart do as follows .

Open the exercise app on the watch.
Tap (each one individually) cycling, elliptical, rowing, running, indoor cycling, or walking.
Swipe up to activate/ deactivate Auto-Start.

The next time the device detects this type of training, the training app will  open automatically.
More about this can be read here: Which activities does my Fitbit device track automatically?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Thanks for your quick reply.
I am unable to swipe up on the specific activities because they do not
move. There is only a toggle switch and I have it turned off.
My next step will be to determine if I have the current firmware which will
take a little research as I haven’t found a way to check as of this writing

Thanks,
Steve

Sent from my iPhone, please excuse my brevity.
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@SteveColeman , Thank you for your reply .

To check the current firmware version on your Versa 4 go to the Fitbit app > profile picture > Versa 4 > system. 

There you'll see the firmware version installed on your Versa 4. 
If you see the 214.24 version on it, this is the current version available. 

We are releasing a new firmware in the next few days/weeks. 
You'll see a banner in the app, when this is ready for you to install it. 

 

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Thanks,
Steve

Sent from my iPhone, please excuse my brevity.
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