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Versa 4 won't hold a charge

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‎09-16-2023 03:16 - last edited on ‎09-16-2023 04:00 by Fitbit Moderator

‎09-16-2023 03:16 - last edited on ‎09-16-2023 04:00 by Fitbit Moderator

My Versa 4 won’t hold charge. Any tips?


Moderator Edit: Clarified subject

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‎09-16-2023 04:02

‎09-16-2023 04:02

Hi there, @Debbamell. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. I'll be glad to help you with this. 

As a first approach, please note the battery will depend on the features and how often they're used. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

Maria | Community Moderator, Fitbit


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