05-16-2024
07:58
- last edited on
05-18-2024
03:47
by
MarreFitbit
05-16-2024
07:58
- last edited on
05-18-2024
03:47
by
MarreFitbit
My verus 4 is suppose to hold a charge for 6 days. I have had my verus 4 for 2 years. All of sudden it will not hold a charge. I charge it yesterday and it Is dead this morning. What can I do to fix this major problem.
Moderator Edit: Clarified subject
Hello @Babysmokey
I moved your post from the Android platform forum to the Versa 4 product help forum since your issue seems related to your device and not the Fitbit Android app.You are more likely to get help here.
Rieko | N California USA MBG PE
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Babysmokey. Thanks for stopping by in the Fitbit Community Forums and for the details provided in your post. I'm sorry to hear that your Versa 4 is not holding a charge. I will do my best to help you with this!
As a first approach, please note the battery will depend on the features and how often they're used. While this doesn't mean that you shouldn't use them, please take into consideration the conditions that impact your watch's battery. That being said, please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.
@RiekoC Thank you so much for moving the post to the correct board!
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Best AnswerI’m having the same problem. I bought my watch about the same time as you did. I charged it to 100% This morning it was at 4%! I’m not using any features that I haven’t always used. My screen brightness is set on Dim. I’m annoyed at the prospect of having to buy another tracker. Maybe it’s time to switch brands.
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