Versa 4 won't hold a charge

[dewiit]

I've had my Versa 4 since April of last year and it's only holding a charge for about 3 days instead of over a week like it used to. I don't even get it wet, other than swimming with it twice last year.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @dewiit. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 4 is not lasting. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

If you haven't done so yet, please try all tips and recommendations provided here Extend your Fitbit device's battery life

Regarding your inquiry, please note that our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy  is set into providing as much coverage as we can. For more information about our warranty, see fitbit.com/legal/returns-and-warranty