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Versa 4 won't receive notifications after the Fitbit app update

ANSWERED

‎06-08-2025 23:43 - last edited on ‎06-09-2025 03:47 by Fitbit Moderator

‎06-08-2025 23:43 - last edited on ‎06-09-2025 03:47 by Fitbit Moderator

I have sourced the Versa4 from Japan, and it could be sychronized with my Xiao Mi 12s Pro Phone successfully . Now the Fitbit App have been upgrade to 4.44.1. Then my phone only alarm by phone call. All the setting App message without synchronizing anymore. Could you help to fix this issue?

Moderator Edit: Clarified subject

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‎06-09-2025 03:50

‎06-09-2025 03:50

Hi there, @BradeXiong. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 has stopped receiving notifications. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the tips and recommendations provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-09-2025 03:50

‎06-09-2025 03:50

Hi there, @BradeXiong. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 has stopped receiving notifications. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend following the tips and recommendations provided here Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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