01-24-2023
09:32
- last edited on
01-24-2023
16:35
by
MarreFitbit
01-24-2023
09:32
- last edited on
01-24-2023
16:35
by
MarreFitbit
Since the day I set up Versa4 it has displayed the wrong date - always one day ahead of the actual date. The time is correct.
Moderator Edit: Clarified subject
01-24-2023 16:37
01-24-2023 16:37
Hi there, @FitNancyBit. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.
Please keep in mind that your Fitbit device may show an incorrect time and date if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time and date of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again.
Hope this helps.
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01-24-2023 19:07
01-24-2023 19:07
Hi @FitNancyBit - just possibly it could be a watch face fault if you aren't using a Fitbit one and changing it might help.
If your watch is syncing to get the right time it should show the correct date also. If the date is incorrect All day there is an issue, check also your phone or device, it may have a wrong date set manually.
Author | ch, passion for improvement.