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Versa 4 won't show the correct time

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‎06-27-2023 20:44 - last edited on ‎06-28-2023 05:51 by Fitbit Moderator

‎06-27-2023 20:44 - last edited on ‎06-28-2023 05:51 by Fitbit Moderator

My fitbit isn't fdisplaying the correct time -- 12 minutes slow.

Moderator Edit: Clarified subject

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‎06-28-2023 01:36

‎06-28-2023 01:36

Hi @MCeline - normally when you sync the watch it should set the time correctly.

Sometimes it is necessary to restart the watch [and even the phone] to get a proper sync.

See Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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‎06-28-2023 06:04

In response to Guy_

‎06-28-2023 06:04

Hi there, @MCeline. Thanks for the details provided in your post about the issue with your Versa 4. @Guy_ Thank you so much for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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