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Versa 4 won't show the time and there is a green line on the screen

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‎01-05-2024 09:21 - last edited on ‎01-05-2024 12:29 by Fitbit Moderator

‎01-05-2024 09:21 - last edited on ‎01-05-2024 12:29 by Fitbit Moderator

Screen wont show time or and there is a green line on main screen

Moderator Edit: Clarified subject

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3 REPLIES 3

‎01-05-2024 12:31

‎01-05-2024 12:31

Hi there, @Jsbrown. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 4 screen is not showing anything. I will be glad to help you with this.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎01-05-2024 12:32

In response to MarreFitbit

‎01-05-2024 12:32

Thank you for your email but i finally got it
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‎01-05-2024 12:38

In response to Jsbrown

‎01-05-2024 12:38

@Jsbrown Awesome! I'm glad to hear that you managed to solve it. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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