05-03-2024
02:28
- last edited on
05-03-2024
10:04
by
MarreFitbit
05-03-2024
02:28
- last edited on
05-03-2024
10:04
by
MarreFitbit
My Fitbit versa 4 won’t sync to the correct day. I have tried a forced restart and factory reset and it is still coming up with activity with previous day
Moderator Edit: Clarified subject
05-04-2024 18:53
05-04-2024 18:53
Hi @CARolinFealy - this may be an app issue.
Try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.
Make sure there are no other devices running the Fitbit App switched on or watches switched on.
Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.
Login and wait for any pair, link or Fixit prompts and sync.
Author | ch, passion for improvement.
05-05-2024 01:56
05-05-2024 01:56
I have the same issue. It shows GPS but isn't tracking my runs. Was working fine until yesterday. Also won't sync with Strava!!!