Versa 4 won't sync anymore

[kashade]

I cannot sync my versa 4 since yesterday. My app and watch are up-to-date on their software. I cannot restart my versa either and my app is stuck and will not let me re-connect my Bluetooth. Any help?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @kashade. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

If you haven't done so yet, please follow the tips and recommendations provided here Why won't my Fitbit device sync?

[kashade]

I did all of that and had to shut it down.  I lost all of yesterday.  I would at a minimum like to add my total steps for yesterday.  Is there a way I can do that?  I have had a Fitbit since 2016. Why am I having so many issues with it lately??  I love it but, it is frustrating.  I am thinking of getting something else. 

[Scott337]

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@MarreFitbit wrote:

Hi there, @kashade. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

If you haven't done so yet, please follow the tips and recommendations provided here Why won't my Fitbit device sync?

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Have any of the moderators reported these sync issues to the FitBit app development team? Almost every watch model community has recent posts about sync & connection issues. The one common denominator with all these different watch models and phone models is: the FitBit app.

[kashade]

I had to shut down and restart my watch. I lost all my steps for that day. Is there a way to manually edit the steps for that day? I did approximately 11,000 and only 1000 sent to the app.