Versa 4 won't sync anymore

[marcce]

I'm honestly getting so fed up with fitbit. I had a Versa 2 and it was lovely. Finally died and I upgraded to the Versa 4 and it's been nothing but a headache since.

The time suddenly was wrong so I went to check if it was syncing. Apparently, it hasnt been sync'd in 19 days. (I stopped checking the app ages ago since it just annoys me these days). I try to get it to sync and it flat out refuses to. I've tried resetting my phone's bluetooth. My phone is recognizing the device but fitbit isn't.

What the heck? How can I fix this?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @marcce. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is still not syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed.