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Versa 4 won’t sync to the app

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‎10-11-2023 18:50

‎10-11-2023 18:50

 Restarted versa 4 and iPhone, but still nothing. 
and this is the message when it failed to sync.

IMG_6998.png

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3 REPLIES 3

‎10-11-2023 18:57

‎10-11-2023 18:57

Mine won't sync on my android. Says a device is not connected. 

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‎10-11-2023 19:07

‎10-11-2023 19:07

im having the same problem. i see a generic issue on this website but with no other information.

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‎10-11-2023 23:05

In response to ptzalord

‎10-11-2023 23:05

I cannot connect to my android or the app.  I am also having issues with the time being incorrect. it is 55 minutes behind the actual time.    When I attempt to go to connect, I cannot find the Versa 4 in the list of available options

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