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Versa 4 won't sync

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‎11-27-2022 18:00 - last edited on ‎11-28-2022 05:28 by Fitbit Moderator

‎11-27-2022 18:00 - last edited on ‎11-28-2022 05:28 by Fitbit Moderator

I have not been able to sync my watch to my app for a week

 

 

Moderator Edit: Clarified subject

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‎11-28-2022 05:31 - edited ‎06-17-2023 04:46

In response to Guy_

‎11-28-2022 05:31 - edited ‎06-17-2023 04:46

Hi there, @JenV5. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. 

In addition to the great steps shared by @Guy_, I suggest taking a look at this help article Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎11-27-2022 20:17

‎11-27-2022 20:17

Hi @JenV5 - this might be a phone issue.

 

As a first step restart both watch and phone, it often solves the problem .

Author | ch, passion for improvement.

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‎11-28-2022 05:31 - edited ‎06-17-2023 04:46

In response to Guy_

‎11-28-2022 05:31 - edited ‎06-17-2023 04:46

Hi there, @JenV5. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. 

In addition to the great steps shared by @Guy_, I suggest taking a look at this help article Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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