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Versa 4 won't track my steps accurately

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‎10-28-2022 14:54 - last edited on ‎02-24-2023 09:22 by Fitbit Moderator

‎10-28-2022 14:54 - last edited on ‎02-24-2023 09:22 by Fitbit Moderator

Hi everyone,

I bought a versa 4 one week ago and I've noticed that the stepcount is not accurate at all. For example today at noon I've reached 10000 steps and now (23:50) they are ca. 6000. This is very annoying. I'm thinking to send it back because i've spent the whole week struggling with this problem and some other supposed bugs. Can anyone help me?

 

 

Moderator Edit: Clarified subject

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