Versa 4 won't turn on or charge

[Rroebuck]

My fitbit died so I tried charging it a few times but it won't charge. I thought it was the charger so tried another and even bought a new one. It buzzes when it connects then turns off a second later and won't charge or turn on at all.

Moderator Edit: Clarified subject

[Guy_]

Hi @Rroebuck - the watch may be faulty but first follow instructions in this link How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen 

[MarreFitbit]

Hi there, @Rroebuck. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 is still unresponsive. I understand where your concern is coming from, we're here to help you! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance! 

@Guy_ Thank you so much for your input! 

[Rroebuck]

Hi I've tried what I was told and it still isn't working