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Versa 4 won't update the time

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‎06-08-2023 08:39 - last edited on ‎06-08-2023 11:53 by Fitbit Moderator

‎06-08-2023 08:39 - last edited on ‎06-08-2023 11:53 by Fitbit Moderator

watch changed today to Friday 9 June instead of Thursday 8 June and time showed as 05.14.50.  Time has not moved forward at all.

how do I input correct info.

Bill Mackie


Moderator Edit: Clarified subject

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‎06-08-2023 09:18

‎06-08-2023 09:18

Hi @PC480SGT40 - when you sync your watch it should set the correct time, however this can be adjusted in the Fitbit App, click profile photo [top left] and App settings to check the time zone settings are correctly made. Turn off automatic time zone and set the correct time zone manually then sync the watch.

See more here How to fix the time on your watch 

Author | ch, passion for improvement.

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‎06-08-2023 12:00

In response to Guy_

‎06-08-2023 12:00

Hello there, @PC480SGT40. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. @Guy_ Thank you so much for your help.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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