06-16-2023
08:33
- last edited on
06-16-2023
10:15
by
MarreFitbit
06-16-2023
08:33
- last edited on
06-16-2023
10:15
by
MarreFitbit
My location services are on and the Fitbit app is running in the background on my phone, but I still have to reboot my Versa 4 in order to get the weather to update. I have to do this at least a couple times per day. Syncing in the app or restarting the app doesn't help. The only thing that works is restarting the watch. How can I fix this?
Moderator Edit: Clarified subject
06-16-2023 10:17
06-16-2023 10:17
Hi there, @girlfixer. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 4 before reaching out.
In addition to the steps you've done, please try the following in the order listed:
With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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06-16-2023 16:55
06-16-2023 16:55
If you are on Android, simply force stopping the app and then re opening it and syncing it will fix the weather without forcing you to restart your phone.