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Versa4 that will not sync with the Android app today

ANSWERED

‎06-12-2025 13:19 - last edited yesterday by Fitbit Moderator

‎06-12-2025 13:19 - last edited yesterday by Fitbit Moderator

I reset the bluetooth, phone could not identify the Versa 4. Uninstalled and re-installed the phone app (side note, I hate doing that as sometimes I can't figure out my log in creds again!).  Is this a temperary glitch? I have heard there's outages in various apps today.  

 

Moderator Edit: Clarified subject.

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‎06-12-2025 13:22

‎06-12-2025 13:22

OK, it's working now, I think?  

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‎06-12-2025 13:22

‎06-12-2025 13:22

OK, it's working now, I think?  

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‎06-12-2025 16:19

In response to kagillogly

‎06-12-2025 16:19

@kagillogly , A warm welcome to the Community! Thank you for your message and efforts and your update. 

We're aware of an issue impacting various functions with Fitbit and the Fitbit app and are actively looking into it. We will keep you all updated once we rollout a fix. Thanks for your understanding.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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