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Verse 4 is deleting my steps

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‎10-21-2024 02:58

‎10-21-2024 02:58

Twice this week I have had issues with my Fitbit deleting my steps. On Monday I did 15k + steps, saw it on my dashboard before I went to bed. The next day my dashboard was registering only 5k and the 10k had disappeared?! 
Against on Sunday, I only did about 9k steps and this morning it is showing 189 steps for the day!

 Anyone else had this problem? Or know what to do about it?

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‎10-22-2024 03:29

‎10-22-2024 03:29

Is it the Versa 4 really deleting? You say that the steps where on your dashboard. Could it be the fitbit app? 

Have you tried clearing the Fitbit App's cache, or log out/in? 

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