Wallet with Google Pay & linked American Express Not Working

[teesquar]

Pixel 4a w/ latest updates and op system

Latest Versa 4 firmware

I have my Amex card linked to Google Pay, but I get the "contact your bank" error when I try to set things up using Google Pay in the wallet. On my Versa 2 the Amex worked just fine. The unfortunate thing is I can't get rid of G Pay, in the app, and go back to just the Amex card. Once you make the choice for G Pay, your stuck, as per the Fitbit app warning.

I did contact Amex and spoke with tier 2 tech. I forwarded screen shots to them so we'll see, but I've got a feeling it's a Fitbit bug, seeing how G Pay is new.

 

[t.parker · Accepted solution]

It seems like the Google Wallet on Fitbit is as limited as previous FitbitPay. Even if you can use your card for contactless payments with your mobile phone via GooglePay/Wallet it doesn't mean it will work with Fitbit. I still can't use my HSBC card on the watch but it works perfectly fine on the mobile phone. I see here another overpromised and unfinished feature.

[teesquar]

I know my G Pay works as I just went up and purchased gas with tap and pay.

True regarding it's always been a bit squirrelly