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couldn't read SpO2, download SpO2 app??app

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‎04-14-2025 18:51 - last edited on ‎04-15-2025 06:34 by Fitbit Moderator

‎04-14-2025 18:51 - last edited on ‎04-15-2025 06:34 by Fitbit Moderator

Couldn't read SpO2 this morning. Now it wants me to install the SpO2 app?? The App won't install. I see people have been having the same  issue. Is this a update issue? Updated mine 4/2/25, and my watch has been fine until this morning 

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It says the app isn't available for my Fitbit???

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Moderator edit - updated subject for clarity 

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3 REPLIES 3

‎04-15-2025 06:36

‎04-15-2025 06:36

Hi there, @Vosevichs Glad to see you in the community!

Thanks for the detailed information and the steps that you've tried prior to posting. I wanted to let you know that this issue has been escalated to our team so they can work on a solution.

I'm sorry for any inconvenience this has caused. Rest assured that I'll keep you posted on any update, as soon as it becomes available.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎04-15-2025 18:20

In response to MarioSFitbit

‎04-15-2025 18:20

Well that's just terrible, there's no fix for this problem? Is there anyway to remove the update so my watch will work again?

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‎04-15-2025 19:37

‎04-15-2025 19:37

Am sharing your frustration. So frustrating to have that function fine, then disappear, only to later receive msg re:app.  And then SpO2 app not loading....

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