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couldn't read SpO2, download SpO2 app??app

‎04-14-2025 18:51 - last edited on ‎04-15-2025 06:34 by Fitbit Moderator

‎04-14-2025 18:51 - last edited on ‎04-15-2025 06:34 by Fitbit Moderator

Couldn't read SpO2 this morning. Now it wants me to install the SpO2 app?? The App won't install. I see people have been having the same  issue. Is this a update issue? Updated mine 4/2/25, and my watch has been fine until this morning 

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It says the app isn't available for my Fitbit???

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Moderator edit - updated subject for clarity 

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3 REPLIES 3

‎04-15-2025 06:36

‎04-15-2025 06:36

Hi there, @Vosevichs Glad to see you in the community!

Thanks for the detailed information and the steps that you've tried prior to posting. I wanted to let you know that this issue has been escalated to our team so they can work on a solution.

I'm sorry for any inconvenience this has caused. Rest assured that I'll keep you posted on any update, as soon as it becomes available.

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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‎04-15-2025 18:20

In response to MarioSFitbit

‎04-15-2025 18:20

Well that's just terrible, there's no fix for this problem? Is there anyway to remove the update so my watch will work again?

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‎04-15-2025 19:37

‎04-15-2025 19:37

Am sharing your frustration. So frustrating to have that function fine, then disappear, only to later receive msg re:app.  And then SpO2 app not loading....

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