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Can't log into Spotify

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‎10-27-2019 15:37 - last edited on ‎10-30-2019 08:27 by Fitbit Moderator

‎10-27-2019 15:37 - last edited on ‎10-30-2019 08:27 by Fitbit Moderator

Every time I try to log into spotify to be able to control it on my versa 2 it tells me that I have the wrong password. I tried to change my password so that I would know it is correct. But it is still telling me it is wrong. 

 

Moderator edit: Updated subject for clarity 

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‎10-30-2019 08:32 - last edited on ‎10-24-2024 06:08 by Fitbit Moderator

‎10-30-2019 08:32 - last edited on ‎10-24-2024 06:08 by Fitbit Moderator

@rml47 A warm welcome to the Community. Sorry for the delayed reply. 

Thanks for changing your password. I would like you to log out from your Fitbit app and force quit it, after this please try setting up Spotify music control again. Could you confirm that you tried logging in and out from Spotify app?

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-23-2019 13:22

In response to SilviaFitbit

‎11-23-2019 13:22

I also have the same problem. I don't think I should have to change my password because my username and password works when I sign into Spotify directly.

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‎11-23-2019 14:39

In response to zzz85

‎11-23-2019 14:39

I was able to fix this by enabling cookies in Safari.

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‎11-27-2019 09:04 - last edited on ‎10-24-2024 06:08 by Fitbit Moderator

In response to zzz85

‎11-27-2019 09:04 - last edited on ‎10-24-2024 06:08 by Fitbit Moderator

@zzz85 Thanks for getting back. I'm glad to hear that you fixed it by enabling cookies in Safari. 

Don't hesitate to get back if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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