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Fitbit Versa black screen?!

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‎10-18-2019 13:53

‎10-18-2019 13:53

since two days my Fitbit versa doesn’t work anymore. The screen first went black, then when I put it on a charger after 45 minutes the screen went on but only showed the Fitbit logo. When I tried to start it up by holding one of the buttons the screen went black again and does not respond to anything. Can someone please help me?!

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‎10-18-2019 16:26

‎10-18-2019 16:26

Hi @Mvbeek , restart your Versa Three times and if that proceduredies not solve your problem, call Customer Support. Regards kuzibri

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‎10-18-2019 22:30

In response to SunsetRunner

‎10-18-2019 22:30

Do you know how I restart my versa?

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