05-16-2019 08:16
05-16-2019 08:16
My Versa has stopped receiving notifications in the last couple of days...
I have read every post have done everything they tell you to try and nothing.. I have only had it a few months.
I worked fine up until Monday (5/13) then started only doing a notification every once in awhile and by yesterday (5/15) it sends nothing at all. Alarms still work and it reminds me to move.
Please help... I love my notification for Text and Calls...
Answered! Go to the Best Answer.
05-16-2019 11:56
05-16-2019 11:56
@SunsetRunner Try this (even several times) in that order:
05-16-2019 11:03 - edited 05-16-2019 11:04
05-16-2019 11:03 - edited 05-16-2019 11:04
@SunsetRunner What's your phone model and OS? Also, what's your Fitbit mobile app version? Have you tried rebooting your phone and Versa (press and hold the left and bottom right buttons util fitbit logo appears)? Also, make sure that the notifications are ON on your Versa - long press the left button to access the quick menu and toggle Notifications OFF and ON several times.
05-16-2019 11:21
05-16-2019 11:21
Iphone 8 Fitbit app version 2.93
I have done everything.... I even took the versa off my app and re installed it...
I have made sure everything is on... I have read every post and done every suggestion
Thank you
05-16-2019 11:30 - edited 05-16-2019 12:33
05-16-2019 11:30 - edited 05-16-2019 12:33
Have you checked the settings on your Versa?
Hold on the left button which brings you to the quick settings, more you may have to swipe left.
Check that notifications are enabled.
Of the above is good, please include the type of phone that you're having issues with.
Have you checked the online help docs?
How do I get notifications from my phone on my Fitbit device?
05-16-2019 11:43
05-16-2019 11:43
I have done all the stuff you mention and then some... I have an iPhone 8
05-16-2019 11:56
05-16-2019 11:56
@SunsetRunner Try this (even several times) in that order:
05-16-2019 12:37
05-16-2019 12:37
Still doesnt work. I followed every step you had
I am stumped, it worked fine 2 days ago
05-16-2019 13:11
05-16-2019 13:11
I GOT IT.... YAY
Thank you
I am going to print all this off so I have it for future info...
🙂
05-17-2019 05:47
05-17-2019 11:14
05-17-2019 11:14
now my battery is not holding... I was at 100% at 9pm last night and at 11:13 am I am down to 44% I have stopped everything and even changed to a different face even thought I have had the same one forever and my batteries lasted for days …. any advise to help Thanks
05-17-2019 11:23
05-17-2019 11:23
@SunsetRunner Let's test it.
Please report back with the battery usage.
05-17-2019 11:31
05-17-2019 11:31
Will do, for the most part that is how I always run my watch... it is sad that we pay so much for a watch that you cant use all its functions 😞
05-17-2019 11:35
05-17-2019 11:41
05-17-2019 11:41
I think it has something to do with the update.... I have had no problems with mine, held charges, notifications worked, and in 1 week it has went to H-LL.
I only have 41% battery left today so I will wait and do the factory reset when I get home tonight...
05-17-2019 14:20
05-17-2019 14:20
@Marrrmaduke down to 25% and now lines are flashing through the screen... I put it on the charger and will do a factory reset...