Is the Versa compatible with Samsung Galaxy 9/9+?

[Hbeck]

I was wondering how the Versa works for you. I ordered mine (it's on back order) without realizing it isn't compatible. 

Moderator Edit: Clarified Subject.

[swim4lifekac]

I just got a Galaxy S9 Plus (same operating system as S9) and it works wonderfully with my Versa. 

[Hbeck]

Thank you! I'm relieved as I've ordered it already. Didn't even occur to me to check if it would work with my S9.

[TiffanyEbony]

Did your Galaxy S9plus work with the Versa 

[David_J]

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@Hbeck wrote:

I was wondering how the Versa works for you. I ordered mine (it's on back order) without realizing it isn't compatible. 

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I have a Galaxy S9+ and the Versa works fine with it, so the S9 should be OK, too.

[Hbeck]

It works great!!! I'm loving it! 

[Hbeck]

Yes! It works great. I love it! I can even reply to texts and emails with preset replies.

[Jtired]

I am having  Problems connecting my fit bit to Samsung S9

[Hbeck]

See reply

[Hbeck]

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@Jtired wrote:

I am having  Problems connecting my fit bit to Samsung S9

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I did for a minute. Hold the left button and make sure notifications are on. Mine were off. ☺ Turned them on and have been good since!

[Jtired]

I turned on my  Notifications on and I'm still having problems

[TiffanyEbony]

Thank you I was afraid to pre order it , but you helped me make my decision 

[Hbeck]

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@TiffanyEbony wrote:

Thank you I was afraid to pre order it , but you helped me make my decision 

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Yay! I really love it! I'm glad you ordered it too. 🙂

[Marrrmaduke]

@litlbiddy

Try this:

1. Close Fitbit app and turn off Bluetooth on your phone.

2. Shut down your versa.

3. Go to settings > apps on your Samsung. Show syatem apps to see Bluetooth process. Tap on it and force stop 

4. This step is optional. Perform if the procedure does not work. Go to settings > apps > Fitbit app and force stop it. Clear the cache. Do not clean app data.

5. Turn on Bluetooth on your device.

6. Turn on Versa.

7. When the watchface shows up open Fitbit app and pull to force the sync.

[Marrrmaduke]

Hi @litlbiddy, 

As I posted in the other S9 thread, perhaps you can try this:

1. Close Fitbit app and turn off Bluetooth on your phone.

2. Shut down your versa.

3. Go to settings > apps on your Samsung. Show system apps to see Bluetooth process. Tap on it and force stop 

4. This step is optional. Perform if the procedure does not work. Go to settings > apps > Fitbit app and force stop it. Clear the cache. Do not clean app data.

5. Turn on Bluetooth on your device.

6. Turn on Versa.

7. When the watchface shows up open Fitbit app and pull to force the sync.

[Snowy515]

I had tried that too, not working as well.

Thanks advise

[Marrrmaduke]

@Snowy515 some users had success with removing versa from their account, factory resetting it and setting it up again over the Bluetooth. The trick was not to set up wifi. Actually, I set up my tracker over Bluetooth. That's all I can advise. 

[Shelley71]

I am having the same issues, tried all suggestions nothing works, I have resorted to going back to my S7 just for fitbit, not the solution I am looking for !!

[Marrrmaduke]

@Shelley71 have you tried factory resetting versa, removing it from your account, and clearing cache of your S9? I know some people are using it with Versa. 

[Zuza0306]

Hi,

I have S9 and my husband S9+ and everything works properly.

Maybe factory reset would help.