02-16-2017 14:48
02-16-2017 14:48
The api returns a 502 Error for 1% of our calls. Are fitbit servers having issues? Where can I see the status of the api servers?
02-16-2017 16:37
02-16-2017 16:37
02-16-2017 18:32
02-16-2017 18:32
02-16-2017 18:33
02-16-2017 18:33
status page is down?
02-17-2017 11:19
02-17-2017 11:19
@SteveWT Status page should be back up.
We weren't able to find any 502s in the last 7 days. It'd be helpful if you provided your ClientID, the requests that resulted in 502s, and the timestamps of the requests.
02-17-2017 14:20
02-17-2017 14:20
ClientId:22998K
The error timestamp is at:
Thu, Feb 16, 2017 at 12:29 PM Pacific Time.
We're also getting 504 errors as well.
02-17-2017 14:22
02-17-2017 14:22
Another 502 just came through.
02-23-2017 21:35
02-23-2017 21:35
i just received a Fitbit 504 error.
02-24-2017 13:28
02-24-2017 13:28
Can you please provide the response headers and response body? The status codes alone don't give us enough information to diagnose the issue.