502 Errors

[SteveWT]

The api returns a 502 Error for 1% of our calls. Are fitbit servers having issues? Where can I see the status of the api servers?

[AndrewFitbit]

@SteveWT Status page: http://status.fitbit.com/

Everything seems to be working fine.

[SteveWT]

The status page doesn't work for me. Can you ask a developer there
about the 502 errors please. Thank you

[SteveWT]

status page is down?

[AndrewFitbit]

@SteveWT Status page should be back up.

We weren't able to find any 502s in the last 7 days. It'd be helpful if you provided your ClientID, the requests that resulted in 502s, and the timestamps of the requests.

[SteveWT]

ClientId:22998K

The error timestamp is at:
Thu, Feb 16, 2017 at 12:29 PM Pacific Time. 

We're also getting 504 errors as well.

[SteveWT]

Another 502 just came through.

[SteveWT]

i just received a Fitbit 504 error. 

[JeremiahFitbit]

Can you please provide the response headers and response body? The status codes alone don't give us enough information to diagnose the issue.