Hello -
Around 12:36 PM CST, we started seeing a noticeable amount of 502 errors for some of our pull requests for data (in response to notifications from subscriptions) via the web API. It's now 10:40 PM CST, and looking at our logs the number of 502 response has been increasing during the day.
Can Fitbit assist?
Here's a common body that is appearing in the 502 response:
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<title>api.fitbit.com | 502: Bad gateway</title>
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<meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=1" />
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<h1>
<span class="cf-error-type">Error</span>
<span class="cf-error-code">502</span>
<small class="heading-ray-id">Ray ID: 4ba4a0574d39550a • 2019-03-20 03:33:44 UTC</small>
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<h2 class="cf-subheadline">Bad gateway</h2>
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<div id="cf-browser-status" class="cf-column cf-status-item cf-browser-status ">
<div class="cf-icon-error-container">
<i class="cf-icon cf-icon-browser"></i>
<i class="cf-icon-status cf-icon-ok"></i>
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<span class="cf-status-desc">You</span>
<h3 class="cf-status-name">Browser</h3>
<span class="cf-status-label">Working</span>
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<div id="cf-cloudflare-status" class="cf-column cf-status-item cf-cloudflare-status ">
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<i class="cf-icon cf-icon-cloud"></i>
<i class="cf-icon-status cf-icon-ok"></i>
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<span class="cf-status-desc">Chicago</span>
<h3 class="cf-status-name">Cloudflare</h3>
<span class="cf-status-label">Working</span>
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<div id="cf-host-status" class="cf-column cf-status-item cf-host-status cf-error-source">
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<i class="cf-icon cf-icon-server"></i>
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<span class="cf-status-desc">api.fitbit.com</span>
<h3 class="cf-status-name">Host</h3>
<span class="cf-status-label">Error</span>
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<h2>What happened?</h2>
<p>The web server reported a bad gateway error.</p>
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<div class="cf-column">
<h2>What can I do?</h2>
<p>Please try again in a few minutes.</p>
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<p>
<span class="cf-footer-item">Cloudflare Ray ID: <strong>4ba4a0574d39550a</strong></span>
<span class="cf-footer-separator">•</span>
<span class="cf-footer-item"><span>Your IP</span>: 216.235.66.3</span>
<span class="cf-footer-separator">•</span>
<span class="cf-footer-item"><span>Performance & security by</span> <a href="https://www.cloudflare.com/5xx-error-landing?utm_source=error_footer" id="brand_link" target="_blank">Cloudflare</a></span>
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Best Answer
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