11-12-2023 23:35
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11-12-2023 23:35
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Hi all, I have a nightly task that pulls data from fitbit users who have connected to our app.
When the last one ran on November 13th 2.00 AM (GMT) it received a 503: Service Unavailable from the activities endpoint.
Has this happened to any other users, or is anyone from fitbit around to confirm whether there was a server issue on the fitbit backend. I just want to check before investigating at my end as it has been working fine till now.
Thanks

11-13-2023 14:14
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11-13-2023 14:14
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Hi @hcidigital
I don't see an outage reported by our engineering team for November 13th. Would you provide me some information and I'll investigate it on our end?
- Are the 503 errors still occurring?
- If not, what time did the 503 error stop occurring?
- Were you able to call the endpoints again to get the activity data?
- Which activity endpoint are you calling?
- What is your client ID?
Thanks!
Gordon
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

