help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

503 Temporarily Unavailable

‎04-01-2016 10:10

‎04-01-2016 10:10

Hi,

Can anybody help? Generating tokens and also refresh tokens I've been receiving 503 errors since around 9:30 (British Summer Time). Looking at logs my subscription worker had success at 15:00 (BST) with generating a new token and getting data, and now we're back to 503 errors again. My code hasn't changed so I'm curious what I may have missed.

Thanks,
Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-01-2016 11:11

‎04-01-2016 11:11

A 503 error is a "Service Unavailable" error with Fitbit, not your app. We are investigating this error spike.

Best Answer
0 Votes

‎04-06-2016 14:54

‎04-06-2016 14:54

Hi Jeremiah, are you still seeing this issue your end? I'm seeing the error on and off throughout each day.
Best Answer
0 Votes