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Bulk User un-subscription without any user access or refresh token

 

G'Day

 

I have number of users in our system that contains invalid refresh tokens due to fitbit timeouts and we are moving our backend infrastructure.

 

Is there a way to get our members un-subscribed from subscription notification that our backend established  when member signed up with our services.

 

We thought if we ask members to go to their fitbit member page and De-Authorize our app then they can login again and in our new infrastructure and we can re-establish the fibit notification subscription.

 

We tried this and we still get user is already subscribed error:

 

Attempted to subscribe to Fitbit (public member id: 8a04997653a1a1030153a1b08e920002), but subscription already exists under id: 8a04888a5316f3db01532a43b83d004d

 

How can we fix this, any ideas anyone?

 

 

 

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